---
title: Sign in with LutinX ID and verify your identity
description: Why Go2Pro uses LutinX ID, what identity verification is for and who needs to do it.
url: "https://guide.go2pro.io/docs/sign-in-with-lutinx-id-and-verify-your-identity/"
updated: "2026-10-19"
category: "Account & LutinX ID"
---

# Sign in with LutinX ID and verify your identity

Go2Pro accounts work with LutinX ID. When you sign up on Go2Pro, a LutinX account is created for you at the same time. LutinX is a trademark of 8id Ltd., the company that runs the sign-in and the identity check.

## Why LutinX ID

- One login for Go2Pro and for partner portals that accept LutinX ID.
- Identity checks happen on LutinX, so your ID documents are not stored by Go2Pro.

## Who has to verify their identity

- **Parents and guardians**, so that scouts know they are talking to a real parent.
- **Scouts and professionals**, before they can contact any family.
- **Partners**, as part of joining the Partner Program.

## Using the same ID on other portals

Some Go2Pro partners let you sign in to their own portal with LutinX ID. In that case they receive only the data needed to log you in.

## Trouble signing in?

- Check that you are using the email address you signed up with.
- Use the password reset link on the sign-in page.
- Still stuck? Write to us from the Contact page and tell us which email address you used.